Shipping and Returns
Our standard shipping methods include Priority Mail through the U.S. Postal Service, and UPS Ground Service. The expected time for delivery for most packages within the continental United States is between 2 to10 business days.
Standard Shipping Rates
(Within the Continental U.S.)
We also offer the expedited UPS services of one business day, two business days and three business days, guaranteed services. Requests for an expedited service is handled the same business day provided the order is received before noon (EST). Orders received after noon will be processed the next business day. The rates on these expedited services are based on the weight of the order and standard shipping rates do not apply. The cost for these services will be verified on the second page of the check out form, before the credit card number is entered or charged. UPS packages can be tracked. Please call us to track your UPS package, if you so require.
Alaska, Hawaii & Puerto Rico
For our customers in Alaska, Hawaii and Puerto Rico, please inquire with us regarding shipping rates, as they tend to vary. Please also note that UPS guaranteed 3-day service is not available to these areas.
We ship internationally, to most countries. We ship all international packages by the United States Postal Service. Shipping charges shown on the website are available within the continental United States only. You will be emailed, within one business day, a confirmation of the actual shipping charges. You will not be charged until the shipping charge has been confirmed by you. These orders are subject to applicable duties and taxes, and appropriate customs clearing fees. The customer is responsible for these fees. The customer is also responsible for return shipping to Komal Herbals in the USA if order is refused due to unexpected custom or duty fees.
Komal Herbals products are guaranteed to be of the freshest and highest quality available. We think you'll be delighted with any of our products. However, if for some reason you're not, simply return the unopened or partially used product along with your receipt-letter within 30 days of your receiving the product, and we'll credit your charge card or refund your check or money order. Sorry, no refunds on empty bottles or packages. There will be no refund whatsoever if products are returned in a damaged condition. If package is returned, all other costs are refunded except minimum shipping and handling levies. Any queries can be mailed to firstname.lastname@example.org